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Your credit score and your home loan: what matters and how to improve it

Your credit report can decide your lender and your rate. What lenders look at, and simple steps to improve it before you apply.

Ram LakshmananUpdated 3 minute read
In this article
  1. What's on your report
  2. Why shopping around can hurt
  3. How to improve your score
  4. If you've had problems
  5. Buy now, pay later and your application
  6. Hardship arrangements
  7. Frequently asked questions

Key takeaways

  • Australia uses comprehensive credit reporting, so on-time repayments help your score.
  • Several credit applications in a short time can lower your score.
  • You can get your credit report free from each credit reporting body every three months.
  • Some lenders specialise in borrowers with past credit issues.

Before a lender approves you, it checks your credit report. Your score influences which lenders will consider you and, with some lenders, the rate you're offered.

What's on your report

  • Credit accounts you hold and their limits.
  • Up to two years of monthly repayment history.
  • Credit enquiries made when you apply for credit.
  • Defaults, court judgments and bankruptcies.

Why shopping around can hurt

Each application usually leaves an enquiry on your file. Several in a short period can look like financial stress. That's one reason to use a broker: we compare lenders first and submit one application to the right one.

How to improve your score

  1. Pay every bill and repayment on time. Set up direct debits.
  2. Reduce credit card limits and close accounts you don't use.
  3. Avoid new credit applications in the months before you apply.
  4. Check your report and dispute any errors with the credit reporting body.

If you've had problems

Past defaults or late payments don't always mean no. Some lenders specialise in borrowers who've had issues, usually at a higher rate, with a plan to refinance to a mainstream lender later. If debts are the issue, debt consolidation may help, and our financial hardship page lists free support services.

Buy now, pay later and your application

Buy-now-pay-later accounts now appear on credit reports and in your bank statements. Lenders count the repayments and may ask about frequent use. Closing accounts you don't need before applying is a simple step.

Hardship arrangements

If you've had a hardship arrangement with a lender, it may be noted on your credit report for a period. It isn't a default, and some lenders will consider it with an explanation. If you're struggling now, see our financial hardship page.

Worried about your credit history? Let's talk

Free, no-obligation chat with Ram Lakshmanan. No credit check to start.

Frequently asked questions

No. Accessing your own report doesn't affect your score.

Generally five years from the date they were listed, even if paid, although a paid default is viewed more favourably.

Sources and official information

This article is general information only and doesn't consider your objectives, financial situation or needs. Scheme rules, thresholds and lender policies change; figures are current as at the date above. Read our disclaimer and Credit Guide.

Ram Lakshmanan

Written by

Ram Lakshmanan

Founder & Mortgage Broker, Lend Secure. 25+ years across financial services, business management and customer service. Credit Representative 580706.

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